By placing an order, it means that you accept terms and conditions in full under this user agreement.
The materials used and displayed on this website, including text, software, photographs, graphics, illustrations and artwork, video, music and sound, and names, logos, trademarks and service marks, are the property of Nanamihotaru.com and You are expressly prohibited from using any Content without the express written consent of Nanamihotaru or its licensor.
Nanamihotaru.com is committed to protect your personal and data privacy. To ensure that your integrity is maintained when using our website, we establish this privacy statement outlining our practices regarding how the data is being collected and used. We’ll not disclose information about our customers to third parties except where it is part of providing a service to or where we have your permission to do so.
We may use the data you provided for the following purposes:
1. For marketing, promotional and customer relationship management purposes, such as sending you updates on latest offers and promotions regarding our products and conducting market research.
2. To contact you regarding your enquiries.
3. Online customer will require a log-in and password to access their account
4. Our courier services (TIKI/JNE/WAHANA) will have selected access toyour details for delivery purposes only.
We will not use our information to third party marketing purposes (i.e. passing on you name, address, telephone number or any other personal information). From time to time we may also request further information to help us improve our services to you.
Any information we collect about customers’ browsing and buying habit is used to improve the Blue label shop website and the products and services offered to you. It also assists us with the detection and prevention of fraud.
When you open an account with us, your details are encrypted, and remain so every time you purchase from us. Personal information is encrypted to protect against fraud.
We have made every effort to display as accurately as possible the colors of our products that appear on Nanamihotaru.com.
However, as computer monitors may vary and due to photography lighting we cannot guarantee that photographs reflect 100% completely accurate.
Details of the Product
Some of the product sometimes have a slight deviation or replacement of the detail such as : belt, button, motif and tone without any notification.
We do not allow exchanges in sizes as the measurements are clearly provided on our Website. We reserve the right for 0.5 - 1 inch in our provided measurements due to human error. Under such circumstances, the variance should not be considered as a defect. If you still have any query, please kindly contact us here before purchase.
For all clothing items sold on Nanamihotaru.com, you are encouraged to hand wash without soaking. We are unable to refund any item which is damaged due to inappropriate laundry practices.
All sales are final and you can only ask for a refund if :
The wrong product has been delivered.
The wrong color of the product has been delivered.
The wrong size of the product we have been delivered.
The product is torn or damaged.
Please refer to our “Shipping & Returns” page .
Sales are considered final when you add items to your cart, check out and make payment. For offline transaction payments through internet banking or ATM, sales are considered final when you make payment after letting us know what items you wish to purchase.
Please note that Nanamihotaru reserves the rights to change or update information at any point in time without prior notice.